| Standard Terms and Conditions |
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Unless otherwise stated in a formal written contract, services provided by WTA are expressly limited to the terms and conditions stated herein. Returns of original complete test kits are accepted within 30 days of shipment from our lab for refund of purchase price less 20% restocking fee and shipping charges. All kits returned to WTA with filled and completed water samples within one year will be serviced by WTA. All orders cancelled within 24 hours of a scheduled pickup by our personnel will be subject to a cancellation fee of 20%. Test reports are provided only to the Client or those designated by the Client unless otherwise required by law. Client may not publish the name of WTA, without written approval. All contracts are subject to review and must be signed by a corporate officer of WTA. Rush analysis is available but may be surcharged depending on the analysis. It is Client’s responsibility to inquire of such charges prior to submission of samples for analysis by Email or phone. Processing takes between ten and fifteen full business days, from receipt at the lab. WTA warrants the accuracy of the results of samples as submitted, and no other warranty or liability for the use of the result is expressed or implied. Sample containers which are a routine part of the kits will be provided by WTA. The Client is responsible to ensure that sample containers are kept away from children and pets at all times. Water samples are stored for 7 days unless otherwise specified. Empty containers and samples that are analyzed for microbiology are disposed of immediately. COMPLIANCE TESTING vs. INFORMATIONAL TESTING Water quality test kits are analyzed for information purposes. When choosing a test package for water analysis, consider your needs and how you will use the data. Is the testing strictly for your own information or is a regulatory agency requiring that testing be performed? Compliance testing is required when testing must meet local, state or federal regulations, such as is provided in the N.J. Certified Private Well Test #595. Where compliance testing must be performed according to U.S. EPA approved analytical methods, costly paper trails are necessary to document that analysis performed following the exact procedures required by the U.S. EPA method. These methods are rarely efficient, and highly complex, which can make compliance testing quite expensive. The cost of a compliance test may be two to five times higher than an information test. Our laboratories follow U.S. EPA methodology in the laboratory testing procedure. If compliance testing is not needed, an accurate informational test is an excellent economical choice. Since informational testing is not regulated, a laboratory is free to use any analytical method suitable for the test required. This means a water analysis lab can use new accurate and cost effective analysis methods that have not yet been approved by the EPA for compliance testing. History has shown that getting new methods approved by the EPA can take years. Informational testing is often acceptable for applications such as: monitoring home water quality, water treatment diagnosis, monitoring drinking or process water quality in business, preliminary testing for new water sources, real estate transactions, and new well drilling or development. Experienced analysts in a competent laboratory utilizing U.S. EPA Laboratory Methodology can provide an informational test with a high-test level of accuracy and at a much lower cost than a compliance test. Our lab is state certified and has years of experience performing compliance and informational tests on samples from all over the world. The informational tests are performed by the same analysts, using the same laboratory equipment that is used to meet the standards required for the compliance testing. Certain variations in methodology for informational testing can reduce costs without reducing accuracy as is provided in the All Purpose Home, Well and Industrial Test #777 of 161 contaminants; and the Multiple Scenario Analysis Test #773 of 177 contaminants. |